At Vivianna (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment information

Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Website usage data
  • Cookies and tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Respond to inquiries and requests

Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers who assist us with:

  • Payment processing
  • Shipping and delivery services
  • Website hosting
  • Analytics and marketing services

These providers only receive information necessary to perform their services.

Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain data processing activities

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: [email protected]